Messenger for Facebook FAQs

 

  • Where’s the Emoji Keyboard?
    • We’ve temporarily removed it due to issues causing. We’re fixing it asap.
  • CONNECTION ISSUES?
    • Please make sure you’re using the latest version 15. Please check in BlackBerry World for updates.
  • Page could not be found error?
    • Please make sure you’re using the latest version 15. Please check in BlackBerry World for updates.
  • Send/Receive Attachments/Photos?
    • Please make sure you’re using the latest version 15. Please check in BlackBerry World for updates.
  • Asking for PRO even if you’ve already purchased Face10 PRO?
  • Compose from Hub?
    • This is not supported yet
  • Why not NATIVE CHAT PAGE? WHY BROWSER?
    • Facebook has broken the XMPP Protocol so for now Messenger uses the Browser Interface and it’s now much faster and with Stickers Support and Photo Attachments Support.
    • Messenger i still 90% NATIVE APP. It gives you themes, schemes, conversations in a native UI, friends in a native ui, Hub Notifications (PRO only).
  • Deleted the Conversation in the Hub but still coming back?
    • Please read below.
  • Can’t Delete/Archive/Mark Read/Unread Conversations?
    • This is not possible due to API Limitations. You may have to do it via Browser.
  • Have Facebook Account Specific Problems?
  • Error Validating Access Token? Session Errors?
    • This means you’ve either changed password on Facebook, or forcely logged out all sesions.
    • Please logout and relogin
  • Incorrect Password error?
    • Please double check if your password and username is correct.
    • Please double check and make sure there are no WHITE SPACES.
    • Please make sure your CASE SENSITIVE characters are correct. If you password includes a BIG letter please check it if it’s big and check SMALL characters if they’re small
  • NO HUB NOTIFICATIONS?
    • ONLY THE PRO VERSION HAS NOTIFICATIONS. IF YOU’RE USING LITE. PLEASE UPGRADE TO PRO TO ENJOY HUB INTEGRATED NOTIFICATIONS
  • Contacts Integration?
    • Sorry but this is out my control. This is impossible to do. Only BlackBerry themselves can make this happen.
  • Using Passwordswith special symbols?
    • The only 3 characters we don’t support is + # and &
    • I suggest that you change your password
    • You can use other symbols and numbers to retain your password’s security.
    • You can use these !@$^*()_=-;’,./?><“:}{|\ just don’t use + # and &
  • Audio & Video Calling? 
    • I’m sorry but this feature is not supported by the API
  • Can’t send / receive stickers, photos, videos & attachments?
    • Please make sure you’re using the latest version 15. Please check in BlackBerry World for updates.
  • Go back to General FAQS?http://wp.me/P5LLB8-6V
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440 thoughts on “Messenger for Facebook FAQs

  1. WE NOW CAN ISSUE FROM TOP BANK SBLC MT760 OR MT799 VIA SWIFTNET @ CHEAPEST RATE WITH NO UPFRONT LEASE RATE OR POF / BCL REQUIRED

  2. > NO HUB NOTIFICATIONS?
    > ONLY THE PRO VERSION HAS NOTIFICATIONS. IF YOU’RE USING LITE. PLEASE UPGRADE TO PRO TO ENJOY HUB INTEGRATED NOTIFICATIONS

    But I have… still no notifications… many people including myself are having this issue. Read the reviews people leave in BlackBerry World!

    1. Thank you! Now having issues with conflict android phone number different than BlackBerry phone… how do you correct that?

  3. I went to my app world to buy the pro but the money there is not Nigeria so I don’t know how to change it to Nigeria (Koreans)

    1. What can’t that be? Sent from my BlackBerry 10 smartphone. From: Nemory StudiosSent: Wednesday, 18 October 2017 09:11To: forbahland73@gmail.comReply To: Nemory StudiosSubject: [New comment] Messenger for Facebook FAQs

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